Building Intangible Things (Software)  # 27 Nov 2011

At the point where we are in the history of mankind, the software industry is one of the most influential activities on the planet, meaning that we touch and change, from a minor to a major degree, the lives of billions of people.

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If I had to describe, in just a few paragraphs, my own approach to placing people at the heart of IT, I’d probably say that it’s based mainly on two concepts:

  • The first one is that I see software development as a systemic, empirical activity (as opposed to a sequential, deterministic one); and I’d like to add that, although I find some use in applying the theory of complex adaptive systems to IT teams, that’s not what I mean by “systemic” – but more on this later
  • The second concept is that, when working and dealing with teams, I find that each individual’s capacity and willingness for self-development is fundamental to the well-being of the whole team and, therefore, to the entire organization and to all the stakeholders

— Andrea Provaglio

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